On the login page, click the 'Forgotten your password' link and enter in your email address in the field provided. The site administrator will then email you with your password.

Your shopping basket is a place where your items that you have chosen are stored before proceeding to order.

Click on the Basket icon, which can be found on the top navigation.

Select the Format and Genre you want. Type in your keyword and click Go.

Click the waste basket icon, which is located next to the item you wish to delete.

Click on the Search icon which can be found in the top navigation. Fill in any of the relevant fields with the information you have and click Submit.

From your search results or product details, enter the quantity of each product you require and click the Shopping Basket to add your order. To view the contents of your basket, click on the Basket icon, which can be found on the top navigation.

If you have any problems/enquiries which aren't answered here please don't hesitate to contact the Windsong helpdesk by sending an email to xtranetenquiries@windsong.co.uk.